Privacy Policy for Dot & Line
Last Updated: Augist 19, 2022
Welcome to Dot & Line!
Dot & Line is committed to protecting your privacy: it’s the foundation for a safe and trusted community. Our Dot & Line Privacy Statement describes our privacy practices when you use our services or visit our public website.
Dot & Line provides some services to you through other organizations, such as schools and businesses. When your organization gives you access to our services or you use Dot & Line with an account tied to your organization, and where we work solely on their behalf, this Privacy Statement does not apply. Instead, your use of those services is subject to their privacy policies. When your organization gives you a voucher or offer code that lets you create an account directly with Dot & Line, we are not acting on behalf of those organizations and this Privacy Statement will apply.
Because Dot & Line is a learning environment for children, we take additional measures to safeguard children’s privacy, including for children under the age of 13.
Our Privacy Statement
Dot & Line is a service that allows registered parents or guardians (“Parents”) to enroll learners (“Learners”) in online small-group classes, and for registered teachers (“Teachers”) to create, publicize, and provide those classes (the “Services”). This Privacy Statement describes what personal information Dot and Line collects from registered Parents, Teachers, and Learners of the Dot & Line Services, as well as how Dot & Line collects and uses personal information from visitors to our public website and our mobile app (collectively, “Sites”).
Information We Collect
When you visit our Site, we may collect information about you that, alone or in combination, could be used to identify you, your device, or household (“Personal Data”), as further described below:
Personal Data That You Provide Through the Site:
Personal Data from you when you directly provide it to us, such as when you register for an Dot & Line account to use the Services. For example, we may collect the following Personal Data from you:
Contact Information
Full Name
Email address
Phone number
Postal and billing address
Payment Information
Credit card or other payment information
Demographic Data
We collect age, month and year of birth, gender, marital status, and similar demographic details, such as when you voluntarily provide information in the “Profile” section or communicate with us.
Sensitive Data
Parents may voluntarily provide sensitive information such as health or disability information included in forms or messages sent to Teachers to aid with learning. Parents may also enroll children in special classes offered for children with disabilities. Teachers and Learners are otherwise not allowed to have discussions that may elicit or result in sharing of sensitive information.
We may also receive sensitive criminal history information about Teachers when we receive background reports.
Content and Files
Classes for which you have enrolled
Video of your image and audio of your voice during classes which are sometimes recorded
Content and communications that you may include or upload like your profile photo, and photos, documents, and messages you share with the class or groups
Your voluntarily provided profile picture
Information voluntarily provided in the “profile” section
Information voluntarily provided through reviews
Information Teachers provide to let us run background checks and background check reports we receive from third parties
Notes you provide to Teachers about yourself or your Learner when enrolling a Learner in a class.
Passively Collected Data
When you use or interact with us through our Site, we and our third-party partners may collect, receive, and store certain data automatically. For example,
Usage data
We collect usage data (such as login times, search terms you used, and pages you viewed), and other information about your device and browser.
Identifiers and device information
We collect IP Address, device identifiers such as cookie identifiers and mobile device identifiers (see our Cookie Policy, below), your device’s operating system type, and browser type. We may use such information and pool it with other information to track usage and device and system data, for example, the total number of visitors to our Sites and the number of visitors to each page of our website. We and our partners may also use this data for interest-based advertising.
Inferred Data
We may infer new information from other data we collect, including using passive, automated means, to generate information about your likely interests (“inferences”). We may also infer your general geographic location (such as city, state, and country) based on your IP address.
Aggregated Personal Data
We may aggregate data, including Personal Data, and use such aggregated data for any purpose. This aggregate information does not identify you personally.
Required Personal Data
Some Personal Data is required such as credit card payment used by Parents to purchase classes and for verified parental consent. Teachers are also required to let us access Personal Data relating to background checks. Teachers are also required to have their cameras on while teaching a live class. Learners are required, subject to authorized exceptions, to have their video enabled at least at the start of class to verify their identity to protect the safety of other Learners. You may decline to provide certain Personal Data.
Sources of Personal Data
You are the main source of Personal Data we have about you. We may also obtain any of the above categories of information from third parties. These third-party sources include, for example:
Third party partners : Third party applications and services, including social networks you choose to connect with or interact with through our services.
Co-Branding/Joint Partners : Partners with which we offer co-branded services or engage in joint marketing activities.
Service providers : Third parties that collect or provide data in connection with work they do on our behalf, for example companies that determine your device’s location based on its IP address.
Publicly available sources : Public sources of information such as open government databases and background check services we used for Teachers.
Our Use of Your Personal Data
We may use any of the above categories of your Personal Data to :
Provide and enhance the Dot & Line Sites, including troubleshooting, maintaining, improving, and personalizing the Sites;
Business operations, such as processing your payment for the Dot & Line Services, billing, accounting, improving our internal operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations;
Send you emails or newsletters that you signed up for, including messages about new and recommended classes, groups, events, and other marketing content we may send to Parents and Teachers;
Communicate with you to confirm registration and send updates, provide customers support and security alerts, and other administrative messages;
Conduct research and develop new services or features; analyze website usage and usage of the Site features, content, and pages; and
Conduct background checks if you are a Teacher.
We combine data we collect from different sources to achieve these purposes and to give you a more seamless, consistent, and personalized experience.
Dot & Line Teachers may access recordings of their classes and may use the recordings to improve their curriculum and classes and may provide the recording to Parents and Learners to view. Dot & Line may also use class recordings to provide feedback to Teachers, for customer support, and for compliance purposes.
If you are a Parent or Teacher, Dot & Line may use your contact data for marketing and advertising purposes, including to tell you about services and opportunities we believe will be of interest to you. If we do so, each promotional email we send you will contain instructions permitting you to "opt-out" of receiving future promotional information. In addition, if at any time you wish not to receive any future communications or you wish to have your contact information included in our opt-out lists, please contact us at info@dotandlinelearning.com. Please note that we will continue to contact you via email to respond to requests and provide our services.
Storage and Transfer of Personal Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your region.
Our Disclosure of Your Personal Data
We may share your Personal Data with certain third parties with your consent or authorization and with whom you have intentionally interacted. We may share your Personal Data as necessary to complete your transactions and provide the services you have requested or authorized. For example, we use third parties to process credit card payments.
We may also share data as set forth below:
Teachers and Teacher Organizations
When Parents sign up they agree that Teachers may receive certain Personal Data about the Parents and their Learners including classes their Learner has taken. Teachers are not our employees, agents, or service providers, but we do issue guidance and restrictions on what they can do with Personal Data. We act as limited agents for our Teachers to process payments from Parents for Classes.
Business Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred to a successor or affiliate alone or as part of that transaction along with other assets.
Service Providers
We engage third party service providers to perform certain functions on our behalf (such as payment processing). These third parties may have access to your Personal Data for the purpose of helping us market, provide and/or improve the Sites.
Legal Requirements
Dot & Line may disclose your Personal Data if required to do so by law or when we believe that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Dot & Line , Teachers, Learners, and Parents, (iii) operate and maintain the security of our Sites, including to prevent or stop an attack on our computer systems or networks, (iv) to protect the personal safety of users of the Site or the public, or (v) protect against legal liability. Teachers are required to report to Dot & Line any suspected case of child abuse or neglect they become aware of during their work with Learners. Teachers may also be required to report suspected abuse or neglect to local authorities, and Dot & Line expects all Teachers to comply with their individual reporting responsibilities. Dot & Line itself may report instances of suspected abuse or neglect.
Third Party Analytics and Advertising Companies
Third party analytics and advertising vendors also collect Personal Data through our Site including, general location data, usage data, and inferences associated with identifiers and device information (such as cookie IDs and IP address) as described in the Cookies section of this statement. These third-party vendors may combine this data across multiple sites to improve analytics for their own purpose and others. For example, we use Google Analytics on our Site to help us understand how users interact with our Site; you can learn how Google collects and uses information at https://policies.google.com/technologies/partner-sites.
Please note that our Site includes references or links to or suggestions to engage with third parties whose privacy practices differ from ours. Teachers may also suggest third party resources for Parents and Learners. If you provide Personal Data to any of those third parties, or allow us to share Personal Data with them, that data is governed by their privacy statements.
Publicly Posted Information
You may be able to share Personal Data, including communications, with third parties, including with the general public, through use of our Site. When you do so we ask that you avoid sharing Personal Data and do not share sensitive Personal Data.
We expect everyone to respect the privacy of others and follow our community standards, and other guidelines and restrictions on posting and sharing activities, such as sharing private materials, communications, or information, or sharing other Personal Data about others that may cause harm, embarrassment, or conflict. You should not encourage your Learners or other Learners to reveal any Personal Data about Learners or their families.
User Profile
As a user of our Services, you will have a user profile that will be publicly available to all users of the Services (the “User Profile”). You are not required to include any Personal Data on your User Profile. But you will have the option to include a variety of types of Personal Data in your User Profile, which may include your first name, last name, biographical information, geographical location, and avatar or personal photograph.
We urge you to think carefully about what, if any, Personal Data you include in your User Profile.
Online Classrooms and Pages
If you are Teachers leading our online classes, you may publicly display and share your video and photographic image, name and/or username and certain other information, such as your profile, demographic data, content and files, and general location data (such as the city or state or province).
Public Forums
Our Services provide Teachers and Parents the opportunity to share information on a variety of topics with other Dot & Line Users through public forums (the “Public Forums”). Use of the Public Forums is entirely voluntary. But please be aware that any information you include in the Public Forums will become available to all Dot & Line Users without restriction.
We do not systematically monitor the content of information that is published in the Public Forums. Any information published in Public Forums becomes available to the public.
Messages
Learners can message Teachers, and Parents and Teachers can message each other using the Service. Parents have access to messages between their Learners and Teachers.
After publishing, posting, or messaging, we have no control over how such information is used or its further dissemination. We urge you to think carefully about what, if any, Personal Data you share with others on our Service.
Social Media
Parents and Teachers may log into the Service using a Facebook account. When you login, we will receive your name, profile picture and email address from Facebook, and Facebook will record when we access this data. You will provide your Facebook login information directly to Facebook (and not to Dot & Line ). How Facebook uses, stores, and discloses your information is governed by the policies of Facebook; Dot and Line does not have responsibility for the privacy practices or other actions of Facebook.
Security
We take reasonable steps to protect the Personal Data provided via the Site from loss, misuse and unauthorized access, disclosure, alteration, or destruction. However, the Internet cannot be guaranteed to be fully secure, and we cannot ensure or warrant the security of any content or information you provide to us. You are also responsible for helping to protect the security of your account credentials. For instance, never give out your password, and safeguard your username, password and personal credentials used to access the Services, so that other people will not have access to your Personal Data. And do not use the username and password you use on our Services with any other services.
Choice and Control
Browser Cookie Controls
Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.
Mobile Identifier and Permission Controls
iOS and Android operating systems provide privacy options in your device settings. You can limit tracking and/or reset the advertising identifiers and change permissions regarding push notifications and access to your camera and photos.
Accuracy; Correcting Personal Data.
We use reasonable efforts to keep your Personal Data accurate and up-to-date, and we will provide you with mechanisms to correct, amend, delete, or limit the use of your Personal Data. As appropriate, this amended Personal Data will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Data about you enables us to give you the best possible service.
Retention of Personal Data
We retain Personal Data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
Cookie Policy
What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies are used with web beacons and similar technologies. Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email and can read cookies they place on your device.
What are mobile device IDs?
Mobile device identifiers are used to identify your device to our app so we can collect data such as usage data, identifiers, and device information to conduct mobile analytics and operate our mobile apps.
Mobile device identifiers are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies.
Our apps contain software that enables us and our third-party analytics partners to access these mobile identifiers.
What are cookies used for?
Cookies, mobile device identifiers, and similar technologies allow a site or service to know if your computer or device has visited that site or service before. These technologies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. We and our analytics and advertising partners use cookies and other identifiers, such as IP address, and technologies on our Sites to collect Personal Data (such as the pages you visit, the links you click on, and similar usage information) when you use our Sites, including Personal Data about your online activities over time and across different websites or online services. We and our analytics and advertising partners may use cookies and similar technologies to provide targeted advertising.
How to control and review cookies
Dot & Line uses third-party analytics and advertising providers on our website and in our emails. To learn more about their privacy practices and how to opt-out of their use of certain of the above cookies and other technologies for analytics and advertising on our Site and in our emails, Please write to us here: info@dotandlinelearning.com
Please note that the choices referenced in our cookie article, linked above, are specific to the browser and device you are using. If you access our Site from multiple devices or browsers, you will need to opt-out separately on those devices and browsers.
Changes to Our Privacy Statement
We may change this Privacy Statement at any time. If we decide to change this Privacy Statement in the future, we will post or provide an appropriate notice. If we make material changes to the statement, we will provide notice or obtain consent regarding such changes as may be required by law. The date on which the latest update was made is indicated at the top of this document.
Contact Us
Please feel free to contact us if you have any questions about Dot & Line ’s Privacy Statement or the information practices of our Sites.
You may contact us as follows: You may send an email to info@dotandlinelearning.com or send mail to:
Dot & Line , Inc.
PO Box 19801
Wilmington, DE 19801
United States
+1 3022143049
Children's Privacy Notice
This section explains our information collection, disclosure, parental consent practices and parental choice procedures with respect to information provided by Learners.
Collection
Dot & Line collects Personal Data about Children directly from Parents and, when we have verified parental consent of Parents, directly from Children through our website and mobile app.
Parents provide us with the Child’s name and age. Parents may additionally provide us with descriptions of the type of schooling their Child attends, local time zone, and additional notes for the Teacher. In addition, Children may share information about themselves during online classes. The Dot & Line Class sessions take place over online videos in which video images and audio of the Children are recorded in our systems. We may collect other Personal Data about Children, including passively collected data, as described in our general Privacy Notice, with the exception that we do not collect payment information from Children or allow third parties to use Personal Data collected through analytics or advertising cookies for their own purposes. Children may also share information about themselves during online classes and when reporting emergency safety and compliance issues.
Use and Disclosure
Once we obtain verified parental consent, we may use and share Personal Data collected from Children for many of the same purposes described in the general Privacy Notice. We recommend Classes, and new features to Parents and Children based on Childrens’ activities on our Site, such as when they mark classes or are enrolled in classes and if they are using our mobile app or website. We may send these messages to Children and Parents through push notifications if Parents enable this feature in the mobile app. We may also send emails to Parents about those recommendations and surveys and informational emails to Parents and Children.
Dot & Line shares, or allows you to share, the name, age, postal address, local time zone, and any notes Parents have provided about their Child to the Class Teacher to allow the Teacher to provide Classes, and deliver supplies to Children. Children can also privately message Teachers of the Classes they’re enrolled in. Children’s video image and voice audio and potentially background images of their home and family members are shared with the Teacher and the rest of the Class as they participate in Classes. Parents should consider using virtual backgrounds for their Children if they have concerns about posting images of their home and family members. Children may also share information about themselves with the Teacher and the rest of their classmates during the Class session voluntarily, including content, images, and videos they may upload and share with their Teacher and classmates. While Dot & Line expects Teachers and all other Users to abide by our standards of conduct and we take reasonable steps to monitor certain communications and posts, please note that we are not able to control or monitor all Personal Data your Child may share with Teachers or other classmates, nor what those third parties ultimately do with that information.
We urge you to talk to your Children to follow our community standards when posting content and messages in Class. You should encourage your Children to also think about their own privacy and safety when choosing what to share with others. In particular, Children should be encouraged to avoid sharing Personal Data like their address or contact information with other Children in Classes.
At times, we may allow Children and Parents to submit content, including photos and artwork, along with other information about the Child (like age, first name or initials and city, state, and country) that you may allow us to display publicly. Parents should review Children’s submissions and avoid uploading any private information in the Content about the Children, family members, or others. Dot & Line is not responsible for what other third parties do with information you choose to share publicly.
Some Teachers may ask Child Learners and their Parents to use third-party sites and services. Parents should review the privacy notices for those third party sites and services to understand their privacy practices. These third parties are not our service providers, and we are not responsible for and may not have reviewed those third-party sites and services.
Class Video Recordings
As described above, Dot & Line sometimes/selectively records video of Children and Teachers during Dot and Line classes (“Class Recordings”). The Class Recordings are made available by Dot & Line to the Teacher of the class and may be shared by the Teacher for the entire class (and their Parents).
Dot & Line will obtain additional parental consent before we use any Class Recordings for promotional or other unexpected purposes. We request that Teachers refrain from creating copies of the Class Recordings or from sharing the Class Recordings with anyone aside from Permitted Recipients, and also request that Permitted Recipients not download or re-share the Class Recordings. While we expect Teachers and Permitted Recipients to abide by our standards of conduct, please note that we cannot control or monitor what such third parties ultimately do with Class Recordings.
Parental Consent
Dot & Line requires that you provide your credit card information to verify you and to register your Child for and pay for a Dot & Line Class. If you do not consent or withdraw consent, then we will not collect, use, or disclose any Personal Data about your Child, except as needed for legal compliance and enforcement purpose, and your Child will not be allowed to use the Services in any way. If you do not provide consent within a reasonable time from the date the direct notice was sent, and are not using our services for any other purposes, such as for teen children, we will also delete your online contact information from our records.
Parental Choices and Controls
At any time, you can review and refuse to permit us to collect further Personal Data from your Children in association with your account. You can also request that we delete from our records the Personal Data we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service. You may review and update certain of your Child’s information by logging onto your account. You can contact Dot & Line to request access to, change, or delete your Child’s Personal Data, or revoke consent for our collection, use, and sharing of Personal Data, by sending an email to us at info@dotandlinelearning.com. A valid request to delete Personal Data will be accommodated within a reasonable time. In addition to the foregoing, we will exercise commercially reasonable efforts to delete Personal Data collected from Children when it is no longer needed for the purpose for which it was collected.
For users of our mobile app, Parents can choose permissions to allow push notifications to, and camera and photo access by, Children. Parents should consider enabling parental controls to help prevent Children from changing permissions you have chosen. Most devices provide ways to set these controls through device settings.
